KAM Team

Apprenticeships Matter have a specialised Key Account Management (KAM) team designed to offer you a high level of customer service and tailored support to better assist you with your business needs.

Our KAM team will deliver a service second to none by providing:

  • A ‘paperless’ approach for employers including:
    • Documents supplied on USB
    • Documents scanned and emailed
    • Hand delivery of paperwork to reduce volume of mail received
  • An additional layer of service to meet specific needs
  • Regular meetings to discuss matters of common interest including:
    • Our online employer & RTO portal
    • Customised reports
    • Current registration and claim position
    • Completion of claims
  • A personalised point of contact and service
  • Extensive knowledge of the Australian Apprenticeship Program including expertise in dealing with National clients

Gigi Shenouda
Key Account Administrator

P: 03 9433 2014
E: gihans@appsmatter.com.au

Gigi specialises in all administration including customised reporting and streamlining all administration processes.

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